Saturday, June 27, 2015

IMC campaign of Symphony mobiles

Symphony- a brand EDISON group. Within short period of time since its introduction at the end of 2008 the brand symphony has emerged as the fastest growing leading mobile handset brand in Bangladesh.
Symphony Mobile Electronics market especially small gadget market is growing pretty fast in Bangladesh, people are always looking for new and attractive products which is a natural human way of growing. That's why Symphony is working behind the scene to present new technologies and surprising features in their upcoming devices.

IMC tools used:

Publicity/Public Relations: Edison has always been satisfying enough which has built an encouraging behavior to contribute for the sales of the company. That is, the company has rewarded its employees/stakeholders with foreign trips several times for being the best seller/dealer.

Interactive marketing: They have an organized website with full of information about their products. In their website they have a customer care service where anyone can drop a message or complain. They have also an official page in every social Medias and sites such as facebook, twitter, YouTube etc.

Advertising: Symphony usually interacts with mass communication medium to broadcast the product to the customers. Advertising such as television, radio, all types of print Medias and social media marketing to reach out to their customers.


Sales promotion: The company has also advertised jointly with telecommunication provider companies to promote their products using the consumer interest of bundle discount.Edison has offered these packages both with Grameen phone and Banglalink.




Consumer profile:


Demographic
Age: 10-70
Gender:  Male & Female
Occupation: Student, Jobholder, Businessman
Geographic
Location: Urban, sub-urban.
Area: All over Bangladesh.
Pshychographic
Lifestyle: People willing to be updated with technology and social media. In other words, people willing to use mobile for anything else as well except phone calls.
Attitudes and beliefs: Utilizing money.
Perception: Better experience, trendy.

Conditioning Development strategy:
1. Behavioral Learning Theory:

a) Classical Conditioning: In their advertisement they focus on this statement New Experience so that when customers see it about Symphony mobile, their subconscious mind will knock that statement and they believe this product will give them some new experience.

b) Operant Conditioning: In their advertisement they focus on the extra benefits of the product so that people can know more information about the product.Such as Battery life Safety, Well-designed Etc.

2. Cognitive Learning Theory: The company achieved the honor of calling itself the market leader in handset segment in 2010.Aggressive pricing, styling, assured international quality and most importantly a very brilliant after-sales services have contributed to make Symphony Mobile the preferred choice of Bangladeshi customers.

Type of ad agency: They use full service ad agency for making their ad such as Grey.

Semiotics:
      Background music will entertaining and it will let you know which are the benefits you will get.
     Location will be anywhere
     Model: Celebrity like Tanjin Tisha
     Colorful environment.
                                                      

Tagline: “NEW EXPERIENCE”
Slogan: “Bangladesh no.1 Mobile handset brand Symphony”
               “The Ultimate power House”


Conclusion : Edison group has still the potential to grow due to the emerging demand of high-tech smartphones in Bangladesh.The most important weapon to use they have is lower prices than other smartphones and guranteed after-sales service.However,the negative factor is that Symphony at times fails to maintain the commitment to quality for which it is sometimes referred as "short-time" property.